Delivery

We are committed to keeping delivery costs to a minimum. All delivery costs refer to any address in mainland UK. We guarantee that delivery will be made within three days however in most cases delivery will be within two days.

We fully recognise that many of the transactions are for gifts therefore we accept a different delivery address to the invoice address. Please enquire if international delivery is required.

Delivery costs summary (UK mainland only)

Orders less than £14.99 - £2.99

Orders £15 or above  - £4.49

Returns Policy

We are happy to offer you a full refund on any unused items providing we are contacted within 72 hours of delivery. The items must be returned back to Hobbywine and you will be responsible for any postage costs with regards to their return.

Damaged Goods

In the unlikely event that the items you receive are damaged in anyway, please contact us within 72 hours of delivery and we will happily replace the items once the damaged goods have been sent back to Hobbywine. We will naturally refund any postage costs incurred.

Why do we use Palpal?

We want our customers to feel confident about purchasing our goods online. PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with us or anyone else. Once your payment is complete, you will be emailed a receipt for your transaction. This unique fraud prevention measure is now used by thousands of online businesses and is the most effective method of keeping financial information private from potential fraudsters. Paypal is straight forward and you don’t need to have an account with Paypal to use it.